Kafe Botanika

Superb terrace and healthy, well-cooked food, in addition to being generous and gluten-free. Truly a great place, thank you!

The worst experience of my life. Two waitresses, one inside and one outside (serving the outdoor dining room and the drinks terrace), so after half an hour they haven't asked for our order. They asked for it because we complained. I warned (both when booking and when ordering) that I'm celiac and intolerant to some foods, but since the menu is very detailed, they tell me it's all there, and I trust them. I order a tomato, cucumber, plum, and burrata salad for starters. I get a salad with no cucumber and a lot of lettuce (which it doesn't say it has, otherwise I would have ordered something else), and I complain. The waitresses... the poor things in their condition, they refer me to the bosses. The chef, manager, or whatever comes out and tells me it's no problem changing it. I ask if instead of ordering something else, they could bring me the same dish, but prepared without lettuce (as the menu says, anyway) and with more tomato, and they tell me it's no problem. They bring me another dish... but with the remains of my previous one (they've removed the lettuce... anyway...) and, hesitantly, I eat it. Halfway through the plate, I find several remnants of the lettuce they'd removed. Thank goodness I'm intolerant to that food and not allergic... or they would have sent me to the hospital. For my second course, I order a creamy rice dish with vegetables, since there are several rice dishes on the menu (which makes me feel bad), and I avoid them. The surprise is that it's another rice dish with vegetables and egg. I mention it, and they say yes, because they don't list all the ingredients. Since the waitresses are already fed up with us, and we are too, I decide to eat the vegetables and leave all the rice. I'm not going to talk about dessert, which I asked to change because I couldn't eat anything from the menu for another one from the à la carte menu by paying an extra, to which they said no. And drinks. The water comes out halfway through the first course after I complained about it, and the glass of wine—after complaining about it four times—comes out with the second course. We arrived very late to work... The waitresses, who have enough on their plate, plus they're preparing the checks and coffees, don't want any complaints, and when I ask for the complaint form, the boss or manager says in his reply that I didn't mention my celiac disease and my intolerances (a lie) and that I only complained about the first course (a lie), and they changed it (yes, ha, what they did was remove the lettuce from the plate—leaving visible remains—and that's it). No comments.

Nice and well-kept place. We are vegetarian celiacs and they offered us many options for dinner. Very attentive with a child we were going with. Abundant portions. Tasty food.