Kanlaya has gone downhill! I used to think this was the best Thai restaurant in Pittsburgh. Sadly, I don't feel that way anymore! I ate there this evening and my experience was awful! Food was terrible, service was SO rude, all the tables were dirty! I don't think the staff can handle getting busy and they take it out on the customers! i've experienced this type of attitude before from wait staff and i kept going back. I don't know why cause the food never gets better, they have changed the noodles in the meals probably to cut costs but in Thai food it changes everything!! Also when they get busy they always skip making fresh rolls and claim they don't have them which it's just laziness! This was my last time going here it won't be missed for sure! If they keep this up this restaurant won't be around for much longer! RESPONSE TO OWNER!!! Your job as owner is to apologize for your rude staff and not make excuses for them! Anytime i come to that restaurant im told to seat myself! As a matter of fact I watched another customer do it and the same waitress that waited on me and my son treated him so nicely! Secondly, you were not that busy when i arrived but once again your staff cannot handle it! MAYBE HIRE MORE PEOPLE!!! You should never as a business owner make excuses or respond to a review in the way that i see in your reviews! It comes off as DEFENSIVE and makes you look like you are in THE WRONG! Your waitress was out of line with the way she treated me and my son and they other waitress noticed! If you don't want people seating themselves you shouldn't let it happen on a non busy day! Or put a sign up! NOT MY FAULT!!! P.S. I don't go to Thai restaurants looking for gluten free noodles hahaha! That's great if it's an option.. but gluten free noodles are horrible especially in Thai food! It's like why bother???