Kaspa's St. Helens

I am greeted with a very warm welcome each time I come to Kaspas the Store manager rob was so helpful with Dietry requirements offering lots of advice by going through the menue with all the gluten free options which surprisingly has a large variety I found Rob was really helpful and patient he took his time until we found just what we was looking for thank you Rob! . Staff are really friendly and helpful going above and beyonde to help in any way they possibly can. The menus have recently changed in the past couple of weeks offering more of a variey. They have now introduced 2 menus one for food and one for drinks and the sundays / waffles / crepes now show you a picture as well as a description of the ingredients you will receive on your order I find the new menues are so much better and have a better lay out. And the food allways arrives exactly like the pictures in the menues. The new iced coffee range is a great new addition too. I also orderd the new fudge brownie stack that has been recently introduced I would deffonately reccomend as it tastes even better than it looks. The wait time is a respectable time, staff are very attentive. Food allways arrives within the time recommendation given. The moral in Kaspas is great ,nice food, lovely staff and most of all lovely atmosphere. Deffonately recommended for everybody weather it's a cake and coffee with a friend or a family treat or a little date night there is something there for everyone including the party room. 🥞🍰🍨🍦

Have eaten here previously with no issues, however today, we were made to feel like an inconvenience due to having coeliac’s disease. A member staff even began to read out their allergy book to other colleagues, in an attempt to prove a point that we couldn’t eat there. We had drove out of town to eat there. Staff were very obnoxious and unprofessional. Would 100% not recommend.