Katoomba RSL

i’ll be so honest. we went in on a very busy night and were told it would be an hour wait, and we were fine with that. but they forgot our orders, ended up taking 1hr 45mins minimum and the gluten free pizza is tne worst i’ve ever eaten. i have domino’s, i’ve had my own, i’ve had other ordinary restaurants gf pizzas, this was inedible. i had to pick off all the topping to try to get a meal out of it. maybe their other gf options are better, but that being said, my stomach hurts so there’s likelihood in their forgetfulness of our order, they gave me the wrong base despite me double and triple checking with various servers as we waited and as our order was given to us. we ended up asking for the pizzas to go since they were going to close soon. it Was going to be an early dinner on the last night of our holiday and it was just. Bad. it was a Bad Meal. i ordered a pizza without onion as well, and received it with onion, so this is evidence of them forgetting the original order and being careless. training is so important, a busy night should not be the reason someone has an adverse reaction to their meal they tentatively ordered. coeliacs and those with allergies should not have to hide away in their homes and never go on holidays to ensure they don’t accidentally become poisoned or eat bad food on a busy night.

Lists items as gluten free on the menu when they are not. Very disappointing when you have travelled specifically for fried chicken.

Just heard that this place advertises GF food on online and in-house menus and it turns out it's not (“Gluten Free Available” Buttermilk fried chicken tenderloins) . Staff not the least bit concerned. Do better. At the very least, fix your menus.