Killashee Hotel

Killashee Hotel is rated as 4 star hotel but I think it is 5 star because of all amenities, service this Hotel has. I stayed there with my children and couldn't ask for better place to spend our Easter holidays. They have brilliant swimming pool (in other building), outside play area, inside playroom (could be better if they updated it). Our room was very spacious despite all 6 of us staying in one room. We dined every night in their restaurants. Oak and Anvil was good for more casual dining with exceptional food and even better service. And Pippin Tree restaurant was great experience too with high quality dishes. Food was really well prepared and presented. We couldn't fault anything at all. Breakfast was another highlight of our stay. Kids favourite was freshly made pancakes with amazing jams and nuttela spread. I liked cereal selection and different toppings to choose from. They even had large enough gluten free product display - pastries, bread, cereals. Special mention I want to give to 3 waiters who looked after us - Jose R, Eabha D and another girl whose name I unfortunately didn't get, she was looking after us on 15th of April in Oak and Anvil restaurant at around 6-7.30pm. They all were so nice, attentive and kind, especially to my 5 children- it really made their stay at Killashee very special. They still talk about all 3 of them. Thank you Killashee Hotel for having us and we will definitely be back soon.

I had an awful wedding and wedding planning experience at Kilashee Hotel. The substandard service, passive aggressive wedding team, and using new untrained and inexperienced staff made the best day of my life stressful both to plan and on the day itself. Here are the highlights: -A commitment was made in writing which they tried to go back on last minute and then tried to gaslight me the email didn't mean what it obviously meant -They didn't play the music as I was going up the aisle to (as previously arranged) and told my husband (as he waited at the top) that he should have arranged it. So he was scrambling to find someone to play the song and among the guests. - A wedding team member constantly commented on my husbands size. It got really weird. I kept thinking (pre wedding) 'I hope they're not saying this to him'. They were. - They dropped my sister/bridesmaid off the rooming list. Moved her bags and told no one where they were and then told us they had no more rooms. On my wedding day I had to ask people search their room for her bag and if they would bunk in together and move their belongings so my sister would have somewhere to stay. -Served me a meat breakfast after the wedding day despite having many meetings over veggie options as I (the person paying the bill) am vegetarian. Then replaced it with a gluten free meat option when I flagged it. I had no breakfast the morning after. I emailed this complaint to Kilashee to give them an opportunity to in some way make amends. But true to form they just don't care.