King's Asian Chef

Perhaps the most disappointing Springfield Chinese food yet. Extremely poor quality. Ordered sweet and sour chicken (without the breading to be gluten free), 4 egg rolls, and shrimp lo mein. No flavor, looked terrible. Sometimes crappy Chinese food can still hit the spot, this was crappy Chinese food that made me sad/mad/regretful that I ordered it. Waste of $40. Tried calling about a dozen times ahead of ordering to ask some questions but no one ever picked up.

I am a business owner so I hate to write negative reviews for other businesses but I had to with this company. I ordered gluten free sweet & sour chicken, a side of vegetables and an order of 4 chicken wings. I requested the meal be made spicy: it was not but that was the least of my problems. The food was bland, terrible tasting, I hit no utensils to eat with (although my delivery name and address was a local hotel), I hit 3 wings instead of the 4 that I paid $8 for and nothing was seasoned. I called the restaurant and asked why I was not sent utensils to eat with and was told that I declined them (ABSOLUTELY NOT TRUE!) I’m staying at a hotel so I absolutely needed something to eat with. I asked her why I was only given three wings instead of the four that I ordered and she had first said she needed to ask her manager and then she said “well we ran out of them, we don’t have any more.” Didn’t asked why wasn’t my order spicy as I requested and she said “well you wanted to gluten-free and pepper contains gluten “. So I asked her could they not have just used the pepper flakes and she said she didn’t know she was very unapologetic did not attempt to make this order right or satisfied me as a customer. I travel quite a bit and the company. I am with send people to this area multiple times per week. I will absolutely let my experience be known and I will never eat from this place again. I don’t know how they got this rating on the yelp rating. Three-point may be a little more accurate.

I’m so glad to find gluten free Chinese food!