Kobe Steak House of Japan

Went in for a birthday get together. None of the staff members asked if we wanted the birthday celebration for the birthday person. No one told us it would cost extra. So the child whose birthday it was was very sad when she did not get cake like others in the restaurant. We would have been more than happy to pay the 7 dollars for the birthday treat but it was never offered. Also note that no other restaurant we visit has a pay for. birthday treat option it is usually free. There also needs to be a gluten-free soysauce option as well as asking if there are any food allergies. I get rising costs, I dont get not even offering. Our drinks were not refilled until we were leaving. I think that is a bit late.

I have consistently had great service and great food since beginning to come to Kobe 5 years ago. The only negative that I can think of is that they don't offer lunch anymore. As a family, we try to budget when we go out to nice restaurants and so we only go to Kobe a few times a year. But here are the positives... Number one, I am gluten free as in celiac, and I have never had a reaction once at this restaurant. I always tell them when I make the reservation that I'm celiac. I remind them when I arrive and I tell the server once we've sat down. And again, I have never had a reaction or an issue and I'm also deathly allergic to shellfish and they always cook my food first which saves my life. Number two, their portions are enormous. It's enough for two grown adults. When you order anything. I always take a box home and eat lunch the next day easily. The staff are very nice and professional and the cooks are very entertaining and cater to the people in your group whether they have special needs or are small children or it's a special occasion. So there's my two cents worth and I'll save those two cents and go to kobe again.