LOULOU

We went here Sunday (our last night in NYC) because it was a short walk from our hotel. The music was so loud we couldn’t hear each other without yelling. They turned the lights so low we could barely see our food. My drink was tiny for the price. My beet salad was okay, it could have used more fruit and cheese, a little salt and pepper. My friend ordered a burger without the bun and with sauce on the side. It came under cooked, with the bun and sauce on it and with the wrong side. She is gluten free so she couldn’t eat much of her expensive meal. I was served the wrong meal twice and by the time I received it, my friends had been done eating so I took it to go. It should have been free but that wasn’t offered to me. It also had pesto on it (which is not expected with a ragu) and I hate pesto, so I could not even eat it. The menu did not state it would have pesto on it or I never would have ordered it. I paid way too much to eat there for terrible service and food we either couldn’t or wouldn’t eat due to misleading info or wrong orders. I would not return to this location and wish I didn’t have to pay for my experience at all, as it’s not cheap either.

My wife and I stopped in off the street around 1630 on Weds, Oct. 30, 2024. They were able to seat us outside on the side street. Very comfortable seating. They've done a great job with the decor. I ordered the espresso martini, it was good, not an overpowering taste of alcohol - less vodka/more Bailey's - the missus had La Panthere RoseDoña Vega Mezcal, watermelon, basil, mango caviar. She loved the fresh taste of the ingredients, the bursts of strawberry fruit balls capped of this fun and flirty fall drink. We both wanted to eat light, I ordered the small charcuterie board and the French onion soup. The CB was typical and exactly what I was looking for (hard to mess that up), but the soup was one of the best both of us had tasted. The broth was hearty and flavourful while the bread was soft but crunchy. The wife ordered the Niçoise (seared tuna, shaved egg, kalamata olive, haricot verts, potato, watercress, anchovy <gluten free>) the salad was appealing to her eyes... The service was great. Taylor was nice, attentive, and sociable. She took the time to get to know us and seemed very excited to be working at Loulou. Couple in their 40s from Canada 🇨🇦