LOVEPIZZA Canterra

Today, my partner and I ordered a LOVEPIZZA (Downtown) Plain Jane pizza (16”*6”), added the gluten-free option for an extra $3.5, and selected 3 toppings, one of which was Fresh Arugula. We paid $32 plus a $5 tip (Uber Eats). However, we received a round pizza that was 8 inches in diameter with wilted yellow-brown arugula! We have been to this place before and ordered the same pizza, which was delicious and everything was great. But today, on Valentine's Day, what a disappointment. We called the place twice, explaining that we paid for a 16*6 inch pizza with fresh arugula, but received an 8-inch pizza with wilted arugula for $32. However, the woman on the phone refused to cooperate and insisted that we received what we ordered, stating that they don't have a different size for gluten-free. She told us to eat what we got (even though we had selected a different pizza). I explained that nowhere was it stated that we would receive a pizza half the size for an additional charge. No matter how much I tried to explain that this was not what I ordered, and that for $32 I could have ordered a regular pizza if it had been stated anywhere that the size would be half (not to mention the wilted arugula). They really ruined our celebration and didn't even apologize.

Yummmeeee!!! Only problem I have is gluten free is 3.50 more