I really wanted to love Luhv’s Vegan Deli, but unfortunately, my experience was incredibly disappointing. As a vegan with gluten-free dietary preferences, I was excited to visit a place that specifically advertises being able to accommodate people like me. Their gluten free bread among other gf options has amazing reviews online. That turned out to be far from the truth.
When I approached the counter, I was met with immediate attitude from the woman working there. She bluntly told me they couldn’t accommodate my needs and that the only gluten-free option was bread and after what appeared to be nothing short of a desire to not serve me she indicated they also had a chickpea salad. When I politely pointed out that their own menu indicated gluten-free options, she doubled down on the attitude instead of helping me.
If your restaurant is going to brand itself as a place that accommodates preferences, then you should actually follow through and at the very least, treat customers with basic respect. Extremely disappointed and will not be returning.