We had already gone more times and the cakes were dry, but this time the treatment was despicable, the man behind the bar was rude, he told us to sit next to the bathroom where it smelled terrible, so we left two more tables, I have to say that the place was empty, this individual in no way tells us in very bad ways and verbatim words... When you talk to them you have to listen... They keep two tables together because those from the academy like them, and I say, and if more people come in, will those tables still be empty? From what we tell him, he is next to the bathroom and smells bad, he tells me again in a bad way about the academy and that I have to listen when someone talks to me in a very aggressive way. It doesn't seem like a phrase to say to any client who is going to leave their money there. We tell him again that the place is empty and that where they say the bathroom is and that it smells bad, he tells us again that when people talk we have to listen in a bad way, I tell him three times that it doesn't seem like an answer to me and he still has more to say, the place itself is expensive, we went there because of the shortage of gluten-free and lactose-free products in Santiago, but we won't return again, neither my family nor I, of course we will tell our acquaintances, they treated us with an unusual despotism. In addition to that, I ask him for the complaint form and he tells me no, that I have to consume, I say okay, give me a water and he tells me no. One of the worst there is in Santiago. And they will still respond trying to turn it around, cheer up.... If you want them to nail you and treat you badly as if you owed them something, this is your place.