La Piazzetta

We went to La Piazzetta for lunch, looking forward to a good pizza and a pleasant Italian atmosphere. Unfortunately, the visit was very disappointing and at times even stressful. The restaurant is located directly on a busy road with extreme noise from motorcycles, tuned cars, and ambulances – there was no way we could relax. Plus, the exhaust fumes that you inevitably inhale while sitting down. For me, it was truly a health threat. The waiter was by far the most unpleasant thing about our visit: unfriendly, intrusive, and unpleasant. He even touched one of our guests on the shoulder without asking – that's absolutely unacceptable. Such transgressions are completely inappropriate in a professional setting. On top of that, we had to wait about 45-60 minutes for the food – drinks took forever, and the gluten-free pizza, for which the restaurant is actually known online, simply wasn't available. Although it's advertised everywhere online (including on their website), we were told that "they haven't had any gluten-free flour for weeks." This should be clearly communicated, rather than creating false expectations. The selection for vegetarians or even vegans is extremely limited, and even the gluten-free options were boring and standard. The worst part was the way complaints were handled: I ordered a Mediterranean salad with arugula – I got it without. When I politely pointed this out, I was rudely told that I probably didn't even know what I'd ordered. Other comments were also intrusive and snippy, for example, about my eating habits ("There's always someone who eats last..."), which made me feel like I had to constantly justify myself. Yes, the food tasted good – but in this overall context, it was absolutely no fun. The portions were rather small, and the prices were very high. I felt neither welcome nor safe. I definitely wouldn't want to repeat that experience. Unfortunately, I can't recommend the restaurant – and I sincerely hope the team shows more sensitivity in their interactions with guests. Professional training in hospitality and respecting boundaries would be appropriate.

Delicious gluten-free pizza at fair prices. Soon again, thank you!