We had a great experience here. We had friends in town from all over, and 12 of us wanted to find a place we could get into for dinner together. Donny was engaging and friendly on the phone when I made the reservation. When we showed up for dinner the table was ready and Donny came over multiple times to check and make sure everything met our expectations.
The service was friendly and efficient, everyone loved their meals, and the bang for the buck feels high here. Out of our party of 12, 10 people had never been to a Francesca's, and everyone made positive comments over the next few days about how great everything was. I had the Pollo Arrosto Alla Romana. It was delicious and cooked perfectly.
We will be back, and definitely recommend it for groups. Good variety on the menu, nice gluten free options (not always easy at an Italian restaurant), and the service was phenomenal.