Ladino

Our second time here, food was just as good as the first. Brought along family who had never been and they enjoyed it. We are part middle eastern so its nice to find places like this. The gluten free options are a plus. We loved the whipped feta, humus and butternut squash dips and left with plenty of leftovers. Service was great as well. We had a reservation, it was my 30th birthday dinner. Called ahead to let them know we were running a bit late. Checked in 5 after, hostess let us know they were getting the table ready. We stepped out of the way to let other people be seated. 20 minutes go by, we begin to wonder why more people are getting seated and we still haven't despite making a reservation. Family starts making eye contact with the hostess and nothing. Finally we approach her. She thought we maybe did not want the table anymore. She told us "You should have followed up with us." Ok... My party was right there the whole time...? A little bump in the road, but still a good night to enjoy food with the family.

UPDATE 8/17: I recently came back to Ladino after my last visit didn’t go quite as planned. The Service Manager, Steven Rickhoff, personally invited me to return so they could make it right—and I’m so glad I did. This time I brought my parents, and we had the most amazing experience! Shortly after we were seated, the manager, Barbara, stopped by to personally welcome us. She truly is the sweetest person and set such a warm tone for the evening. Our server, Morgan, was equally wonderful—she was friendly, attentive, and made sure everything was taken care of. From start to finish, every dish was prepared perfectly—we didn’t have a single bad bite. As we were leaving, Barbara came by again to thank us for dining with them. My parents hadn’t been to Ladino in quite some time, but they were blown away and are already planning their next visit—as am I. *** I’ve been to Ladino before and have always enjoyed the food, but my experience last Friday night left my friends and I disappointed enough to reconsider returning. Our server, Jamar, was consistently short and dismissive — giving one or two-word answers and an overall attitude that made us feel unwelcome. At the start of our meal, he insisted we place our entire order at once because it would be “coursed out.” This was new to me, and it came across as unnecessarily pushy, especially since my friends were first-time guests. As for me personally, I had reached out via OpenTable the night before to confirm I could substitute the labneh and bulgur on the saffron chicken entrée for roasted vegetables due to my gluten sensitivity. The restaurant confirmed it wouldn’t be an issue and told me to simply let my server know. When I asked Jamar for the substitution, he flatly said, “We can’t do substitutions.” When I explained that I had confirmed with someone earlier, his exact response was, “Well, you were told wrong.” When I got up to use the restroom, he stopped me to say, “I’m sorry, ma’am, turns out we can do the substitution.” While I appreciated the correction, this could have been handled far more professionally by checking with management before shutting it down so abruptly. The rest of the meal continued with curt service, and when the check arrived, it was dropped on the table without a word. No offer to split the check (which would have been reasonable to ask at a higher-end restaurant). A couple of my friends asked for a box for their leftovers, but they were put into the same bag without labels — they ordered the same thing, so this made it impossible to tell whose was whose. The food, as always, was delicious, but the service left a lasting negative impression. I had even requested in advance to be seated with Johnathan but he, sadly, is no longer there. The lady I spoke to said she would put us with someone like him... Jamar is the polar opposite in terms of warmth and hospitality. Sadly, I doubt my friends will return, and I’m hesitant myself.

Always an amazing experience! Jonathon was our fantastic server. I have alot of food allergies- gluten, dairy, egg, sugar. What I love about Ladino the most? I can give them my diet restrictions, and order the table of joy and get a perfectly curated 5 course meal that not only ever bite bursts with an incredible and unique flavor from one dish to the next, I also have full confidence I won’t get sick. I’m so grateful for the amazing restaurant, the high quality food and incredible staff that understands and ensures I don’t miss out. It’s truly an experience to dine here!