We went for lunch because the location is very good. It has a fairly large terrace that gets some sun, which is a plus.
To start with, the staff's service left much to be desired, with the manager speaking rudely and disrespectfully to the rest of the staff in front of all the customers.
Then, we went to the dining room and when I asked for the menu, I also asked for the allergen menu, as one of my friends is allergic to nuts and shellfish.
When I asked the waitress (wearing a bun and a Bic pen), she responded with a huge lack of politeness and empathy, saying they didn't have one and throwing the Celiac Allergen Menu on the table. It's great that they have a specific one for celiacs, but there are more allergies and many people who suffer from them.
We didn't like the service from this waitress at all. When we informed her that they should have an allergen list, she rudely asked if we wanted to speak to the manager, when we only told her that they should have one. When ordering our food, we asked for extra portions, and she didn't inform us how it usually works until we asked her if it was too much food, to which she replied "yes, a lot," and we ended up ordering half the portions we were going to order without her informing us.
In addition, we ordered a set of identical coffees, and she brought us the wrong ones. We told her about it, and her response was disrespectful, saying we were confused.
It is ILLEGAL not to have an allergen list in an establishment.
And finally, you can't pay by card, only cash. There is no sign informing you of this.
It's disgraceful.