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Lilli and Loo 1
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Lilli and Loo 3

Lilli and Loo

Chinese restaurant
Accommodating
Website
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User 2
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155 joined today

Accommodating

Some risk of cross-contamination

  • Yes: Trained staff
Always inquire directly about health and safety.
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People are saying

Diners’ reviews

C
Community member
My party and I came to this restaurant as they promote themselves as gluten free and accommodating to food allergies. However this was not my experience. My friend who has a SEVERE egg allergy ordered spring rolls as an appetizer along with an entree. Throughout the ordering process, it was asked multiple times by my party if there was ANY egg in their food as my friend would die if she had egg. We were met with an uncertain server (male) who didn’t think to ask the kitchen or to say no if they were uncertain. When the food was dropped it was asked again if there was any egg in their food, we were met with a no. My friend started to eat 1 of the 2 spring rolls, and her mom had a feeling to ask again, this time a female server, if there was any egg in the spring roll. She said no at first and then ended up saying yes there is one egg, she then grabbed the plate and went to the kitchen and checked with the chef, came back out and stated that there was only 1 egg. This is a serious problem and shouldn’t be taken lightly as this is playing with someone’s life. I urge those with any food allergy or intolerance to not dine at this restaurant as they are willing to play with people’s lives. Truly an unreal experience and one you can pass on as it’s not to be taken lightly.
C
Community member
How special to have a whole menu for options being gluten free! I can't tell you how hard it can be to have Chinese/ Asian food options being gluten free and to have so many was almost overwhelming! Definitely will be back! Had the Pad Thai with shrimp and an avocado with shrimp roll. They also have gluten free soy sauce. Service was good as well.
Map showing 198 9th Ave
198 9th Ave, New York, NY 10011, USA
2.4km

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