Normally have a good experience at Lina Stores KX but the first time at this branch at it was disappointing so not coming back. Food was nice, as always, although service made a mistake in my order that I only realised when paying. Service was completely chaotic. Ordered a Lina Stores Aperitive Spritz 0%, it was forgotten, had to remind the waiter again, drinks service shows up with an Aperol Spritz, I have to reject it as that's not what I ordered. Same waiter comes back quieres why rejected and we have to explain why, although had pointed out the drink in the menu in the first place and had to show him again what drink I was talking about as he was clueless. He goes away, comes back and says it's out of stock, asks if I want something else and decide to just stick with water, ask for more water and that's forgotten too. Pasta arrives, we had no cutlery had to ask for this, as itnwas taken away at starters and not replaced, reminded again about the water, 10 min later it at last arrives. Partner and I ordered the same pasta dish only difference when ordering is mine gluten free and one standard. Ate it, it was nice but slightly different flavour than usual, didn't think much of it. Finished the food, took ages to get waiters's attention to get the bill, although empty plates where sitting there clearly finished. Received the bill, Aperol Spritz was on it, refuse the bill ask for it to be removed. Get new bill, pay, then reading the bill with more attention my dish has a note *gluten free and vegan*, to which I realise I was served a vegan pasta dish, i.e. no cheese, hence why it tasted different than expected. By that point simply fed up didn't have the energy to bring that up to the waiter, who was only just taking away the dirty plates. Left disappointed and knowing that I was not going back to that branch.