Little Pops NY Pizzeria Express Naperville

Placed an online order for a VEGAN roll for me and a Stromboli with vegetarian sausage for my husband yesterday . Order information: 3/12 order #94. Upon arriving my order wasn’t ready and was told it would take approximately 5 mins. While waiting I observed the employees laughing, joking with one another and of course working. I thought, this must be a fun place to work. I specifically mentioned VEGAN in my order 3 times AND stated I have a dairy allergy. So imagine my disappointment after arriving home, settling in for the night, opening the box to cut a piece, reheat it, take it out of the oven and I see cheese oooozing out of the roll!!!!!!! It’s been a while since I’ve eaten here because the rolls are pricy. But thought I would splurge a little on dinner tonight. Needless to say, I will not be returning any time soon or ever. I figure my money is well spent at the grocery store buying the ingredients and making my own roll than coming here and having to recover from exposure to dairy and meat. I spoke to the manager Brad and he refunded me the cost of the vegan roll only; however, that covers their mistake. It does not cover the inconvenience of me having to figure out my dinner, my time, their ability to get it right the FIRST TIME, and the stain of my confidence in the company to take allergies and dietary restrictions seriously. Perhaps your employees need more training. As all employees should know the difference between Vegan, Vegetarian, gluten free and egg allergens when working with food since people can actually die if they get it wrong!!! Or maybe that group does not need to work together again if they can’t get orders correct and have fun at the same time.

Great gluten free pizza. One of only 2 places I go to where the ingredients are not toxic. Seriously ppl... Look at what's in your food. That's where those unexplained symptoms are from.