Lloyd Taco Factory is not the kind of place you go for authentic Mexican food, nor is it the place you go for a cheap Americanized taco. Lloyd's is where you go when you want to eat something delicious and creative that happens to be wrapped in a corn tortilla.
Starting with the food, I have to say it is some of the best tasting stuff in town. I am usually a picky eater, but I dare not order anything from Lloyd without all that it is supposed to come with. I have come to understand that every single item (especially their rotating specials) is crafted to bring each element together for a unique and unbelievable taste. It may sound like I am exaggerating, but it is true. The food might as well be advertised as gourmet. At first, the menu might seem a bit small, but no smaller than Chipotle or Moe's to name a few examples. The real important part of the menu is the special--usually a taco and/or burrito. With great regularity, Lloyd changes the special to something thematic or clever, and it is ALWAYS something delicious and worth trying. For example, the special at the time of my most recent visit was "The Dyngus" in honor of Dyngus day. It was your choice of taco or burrito with house-made polish sausage, sauerkraut, dijon mayo, and parsley. I usually dislike sauerkraut, but you can bet your savings I ate "the Dyngus" with all the fixings and loved every bite!
The atmosphere is what I like to refer to as "industrial artistic". Lots of exposed paneling and pipes and an artistic flare to the decor. It is a comfortable place to hang out with friends, though maybe a bit less ideal for a family with multiple small children. There is a full bar there as well so you can enjoy some booze with your swanky gourmet tacos, nachos, and burritos. As far as I have seen, it is always kept clean and tidy.
The staff is friendly and genuinely seem to be enthusiastic. I have never encountered an openly grumpy employee, and most times the cashier is friendly and genuinely interested in giving me a good experience--even if our interaction is only for as long as it takes to cash out. A small, but noteworthy point is that they sell jarritos and other glass bottle beverages, and rather than make you open them yourself, they always offer to do so for you.
Overall, Lloyd is one of the best restaurants to grab food that will taste delicious. It isn't very cheap, and it isn't authentic Mexican, but their tacos and burritos are some of the best in Buffalo. Bonus points: they are extremely friendly for those with Celiac disease and others who eat gluten-free!