We waited 10 minutes for our drinks order and 90 minutes for our food to arrive. When it came, I was given the wrong burger. Despite planning to stay for dessert and a cocktail, after such a long wait we just wanted to eat and leave, and were actually about to give up and go seconds before the food finally arrived. We were offered complimentary drinks (and a 30% discount) for the trouble, but the waitress only waited for one of us to order before rushing off. Also, The table did not have the drinks menu when we arrived and had not been properly cleaned. Judging by lots of other recent reviews, this seems to be an ongoing issue and none of the responses from the company indicate a plan for improvement - just a âsorry, we usually have high standardsâ type thing. It seems very understaffed and poorly managed.
I hope that this review is properly taken into account, as it has a lovely atmosphere, friendly staff, good menu, and great gluten free menu. Itâs just a shame that management seems to have been consistently letting the side down. If you have been out on a long beach/exploration day, I unfortunately wouldnât recommend this place due to the unreliability of the service and the long wait you are likely to have.