Local Roots

How the mighty have fallen. They ruined our Mother’s Day dinner by serving a clearly medium rare burger when my wife wanted a medium. We sent it back but not before the waiter comes back with the food and tell us “this is our medium here”…the middle was cool in the! We thought it would be 5-10 minutes max for the new burger . 30 minutes later and with everyone else done with their dinner the burger still isn’t out! They offer to comp the meal and give us a free gluten free dessert… however when the food still isn’t out I talk to the owner and tell her the situation. She goes back and then a manager comes over saying they are still working on it and gives me the bill. I tell the manager I’m not paying for anything as this literally ruined our dinner. She goes away, comes back with the food bagged up and says “Here is your food, you can go now”. Both the waiter and the manager were rude during this entire encounter. THEN to top it off, on the way home we get a text from them saying the desserts they sent home were NOT gluten free…and my wife is celiac and the one that all this happened it!! And the last straw was when we got home, check out the burger…the damn thing was still medium rare!!! Check the picture for the 2nd burger and you tell me. After all this they didn’t even fix it. Long story short, they could have made it ok but the long remake, the attitude all around and the continuing mistakes show me this place has lost their touch.

Delicious gluten free options and separate menu and bonus that wait staff are knowledgeable about fryer and cross contamination. Had the Bison burger and local salad. Yummmm

At first I was skeptical but I was blown away. The first time we came I unfortunately don’t remember the server’s name she said she had been here for 10 years, she was fantastic. We had Jim the second time he was also fantastic and thoughtful. He even caught something on my dish that wasn’t gluten free that I did not catch in the description. We live in Columbus and drive here because the food and service is great. The 30-40 min drive is worth it. I love supporting local businesses especially one that uses local food and supports other local business. Will definitely be back.