Lone Star Queenstown

Honestly, worst experience in not just Queenstown but New Zealand overall. First it took forever to get seated and the Resturant was not busy at all. This should’ve been the first red flag. We ordered rose and a mocktail + water. They brought us a random bottle of white wine which we of course sent back and had to ask again for water. I ordered the bean dip as an appetizer & a Gerard Burger with chips (all gluten free). Come to find out the chips are not gf, even though it says it available option on menu. Then i was served a chicken burger which took forever to come, sent it back for the Gerard beef burger that I ordered. Finally while waiting for my burger the bean dip came. Literally it was like beans from a can that no one cared to heat up and the chips were so stale. I ate a few since we had been there for so long by then I was starving. Finally the Berger came! The waitress came to ask how everything was and we kindly gave feedback about the experience. Mostly the horrible bean dip, she said she would have the kitchen check the batch of chips. As we were checking out, they never comped the bean dip even though we clearly did not eat 97% of it. Just horrible experience, the standards are high in this area and they failed miserably. Don’t go here!

Stepped in for just dessert, Pavlova. Not special, but tasty. Friendly service and nice that they could think about gluten-free options.