I wanted to love this place as a person who has to eat gluten and lactose free, but the smoothies are overpriced and the service was extremely slow.(20-25 minutes for two bowls) A bowl should take around 5 minutes to make, since all you have to do is scoop some ingredients into it! Many places will just make the bowl in front of you, as you choose ingredients. When we finally got the bowls, they were 90% romaine lettuce with meager dressing and very few other ingredients, much more like a salad than a bowl and certainly not what they looked like in the menu. The rice in my bowl was also undercooked, even though I saw a rice cooker behind the counter. Literally the easiest things here seemed really hard. Unfortunate! The smoothie and sandwich were not bad though!