Lovely Day

Great food, lots of glutenfree options!

Well, this was the cut. I would call it how to discourage customers. I came with my little daughter (two years old) and my boyfriend to celebrate our anniversary (five years together). In addition, I am celiac and I was really looking forward to banana fritters in coconut oil with salted caramel and seasonal fruit. Our taste and joy was completely spoiled by the service, that thanks to her we simply won't visit there again. Unfortunately, I don't know the name, but she served on 26-9-2022 and she was Ukrainian. I have never experienced such disinterest and ignorance of a customer. She came to us as soon as we sat down and we didn't have time to look around, so I politely told her that I didn't have a choice yet and would like a moment. Not only did she not come at all after that, but she was upset that she would have to come to us again (the dialed expression of having to do something at all). So she left angry and then more and more customers came (she mainly served them) and she ignored us the whole time (about over 30 minutes) and we were there at breakfast time. The friend had to get up from the table and go to someone (who was not supposed to serve there and only be at the cash register) and says: "then we can order". One last note: the lady serving was constantly on her mobile phone (the only time you saw her smile), she was always holding her phone in her hand and tapping something on it (again, she was angry that we were interrupting her and wanted to order). I already wanted to leave, but I didn't want to spoil our anniversary. The food was fantastic and the interior is beautiful, but the service spoiled my impression so much that I will try to go there "in a year or two" and hope that it won't be there anymore, because I saw that she served with such "like / dislike" most people. The only thing that really disappointed me were the toilets. Perhaps worse than toitoi (untidy, peed everywhere and one was afraid to even touch the soap there). It's a shame, apparently they cook and bake fantastically. Otherwise, the lady serving should really choose another job, she spoils the impression of the whole company. If someone does a job with distaste, it really shows and turns customers off.