I’ve been loving this spot as of late after discovering it upon leaving Newbury one day. I’m gluten intolerant, and so their gluten free option for their sandwiches is such a bonus. Today, they made a mistake with my pickup order (things happen, we are all human), and since I had to get back to work, I was unable to go back in to get a revised sandwich…so they legitimately hand delivered my new sandwich to my workplace free of charge. If that’s not customer service, I don’t know what is. THANK YOU!