Unfortunately, we had a pretty terrible experience here, largely due to the service we received from a rude employee. We also weren't very impressed with the ice cream. It was sickeningly sweet, and the flavors didn't taste fresh or flavorful; they were pretty commercial. Points for the unique flavors, the gluten-free labeling, and the many plant-based options, though! The girl working had an attitude from the moment we opened the door. She treated us like she was irritated that she even had to wait on customers, and was dismissive and rude. And my very biggest pet peeve - she was wearing one of her AirPods and listening to something or on a phone call or whatever. It's so unprofessional, downright tacky, and rude. In the end, of the three of us, only two of us got ice cream, and one of them threw theirs away because it wasn't very good. We immediately looked up other nearby ice cream shops, and ended up at Le Creamian, where the owner was working, and we learned that she makes all of the ice cream in-house. Holy cow, some of the best ice cream and service I've ever had, hands down. Skip Melt, visit the small local business, Le Creamian, and treat yourself to real, true, homemade ice cream and gracious, enthusiastic service.