Terrible experience for those with specific dietary needs
I called Mood Sushi in Verona to ask for important information related to my health: I am celiac and wanted to know if they had safe options for me. My question about rice vinegar (a basic ingredient in sushi) was answered with annoyance and superficiality. The person on the phone, clearly annoyed, said they didn't know if it contained gluten and dismissed me by saying that "it would have been better if I hadn't gone".
In 2025, it is unacceptable for a restaurant, especially one that serves Japanese cuisine, to be in no way prepared on Celiac Disease, a serious and widespread medical condition. Even more serious is the rude and empathetic attitude: those with food intolerances or pathologies are not a problem to be avoided, but a customer to be welcomed with care and respect.
I strongly advise against going to this place for those with specific dietary needs. Not only for the poor preparation, but above all for the total disinterest shown.