MacKenzie River Pizza, Grill & Pub

Consistently delicious pizza, and my husband really likes the gluten free pasta!

MacKenzie River is a locally-owned, regional chain maybe a slight step up from Applebee's, T.G.I. Fridays or Red Robin. This particular location has some fun, Montana-themed decor (a forest you can dine in, boat hanging from the ceiling, etc). The food is solid and service is usually friendly. That being said, the service is often slow as molasses. Frequently it takes an hour and a half to get out of there and a good 40 minutes of that is without any food. Sometimes it seems like staffing troubles, understandably the area does struggle to keep up with demand during tourist season. But other times it just seems like no one taught them to giddy-up. I am pretty sure they are one of lowest paying restaurants for their staff in the area. Honestly, if they could figure out the service speed problem, I would consider going more. But it has been about 3 years where I have gone multiple times and the speed hasn't changed. My wife is gluten-free and has had some difficulty in the past ordering items that were supposed to be gluten-free, but were not. This location is better than the South Kalispell location in decor and possibly service speed according to some locals, though it wasn't significantly noticeable to me. The Whitefish location is decent. You can DoorDash their food and I haven't had any problems with that.

Didn’t answer their phone for pickup so had to drive 25 min out of our way to order. Ordered for my family and went and had to kill 30 minutes while they made the food- only to find out they ran out of gluten free pasta. So in all, wasted an hour of our night with two hungry toddlers.