Margaritaville Restaurant - Destin

Great gluten free fries! Kyndal was great, and took extra care to make sure I got a meal I could eat safely.

I got glutened here!! November 2024. It’s really frustrating because we specifically asked for a gluten-free menu right when we got there and our server said we don’t have a separate menu anymore, but the gluten-free items are marked with a little wheat icon. I asked about shared fryer and she said no we don’t share a fryer and the fries are battered with soy so there’s definitely no gluten there and then when I ordered the burger, she confirmed on a gluten-free bun correct? And I’m like yes absolutely yes. She didn’t write anything down. She was just keeping it in her head. And I even asked again are you sure you have everything down? Then when she got to our table with our order, she had already forgotten my extra avocado slices and I should have known from there that she did not remember our order correctly…….. as we were paying and packing up our food I was playing with my baby and he kept putting his hands in my mouth and I said don’t do that you touched gluten and mommy can’t have gluten and the server looked at me and she goes oh was that not a gluten-free bun, and I look at her and I’m like excuse me what? You tell me. And there was some awkwardness and confusion and my mom looks at me horrified and she touches a little piece of bun that was left on our plate and she says I’m really not sure I can’t tell and so I tell the server I’m like OK you really scared me saying that because I am celiac I cannot have gluten And she said oh I’m so sorry for scaring you. That’s not what I meant. We leave and head to the gift shop and my mom is going over our bill and she does not see gluten-free bun anywhere on the extras, add-ons, notes, Nothing on our receipt. Mom says I have a bad feeling, I want to talk to the chef. We walk back into the restaurant ask for the manager ask for the server, the service says let me go check with the chef. Comes back out and says that was not a gluten-free bun.