Massa's St. Charles

Went with a large party for our birthdays, the service & food was excellent! Riley & Lauren did an amazing job taking care of us (we’re a lot!!). Definitely going back soon! Also had a gluten free menu.

Hello, I can remember going to Massa's (Bridgeton) as a young kid.. Think 70's. Always good food. So it was a no brainer to pick Massa's for our 24th Wedding Anniversary. Staff was pleasant. We ordered 1 Gluten Free Veggie and a 12". Food arrived timely. My 12" came out as a 9". No biggie. The GF Veggie looked good but... crust was very dark and had a flavor of burnt. It happens, again no biggie. The Server noticed my pizza was wrong size and offered another 9". We commented the GF pizza was not up to the Massa's standard and Server offered a replacement. Server was very apologetic. This is not a review about a bad experience but a comment on how to "make it right". Decades of how to treat customers is priceless. The Server polished the night off with Anniversary Ice Cream w/ Chocolate syrup along with replacement Pizza's. Yes, this wasn't their best night for food but the staff recovered nicely. Will dine there again.