Revising my review from a couple of weeks ago.
I called Matanzas as they requested and spoke with Linda. I could have called at a better time than during their lunchtime rush. None the less, Linda stopped what she was doing & we spoke at length about what happened with our bill. Linda took the time to dig up the receipt & called me back. We mutually agreed on the correct amount of food ordered & received. Linda promised to issue a credit to my card for the disputed amount. All is well. Everyone makes mistakes. Again, the food & service at Matanzas was great. I have to say the best restaurant we went to that week in Ft.Myers Beach. Thanks again Linda.
Tom
We were at Matanzas on 3/24. The service was fine, especially the bartenders while we were waiting. The food(what we ordered) was very good as well. However we foolishly did not look at our bill closely. We were a party of 7 adults and 2 -5 year olds. Our bill came to $507.82. My sister in-law(who didn't eat due to celiac) didn't look at the bill closely until she got home to NH. Were we charged for 3 groupers, 2 staffed mahi, a stuffed shrimp & bacon wrapped scallops, all of which we didn't order. So....we were overcharged by $196.00. 🤬😡 BEWARE!!!