I already love this cafe, but we did a pickup order for 7 sandwiches to take over to my older brother and his wife who just had a baby for a fam lunch. There was a mixup with the online ordering because they closed for a private event at noon and we had placed the order for a 12:15 pickup. They still honored our order and started making our food for us when we got there. Cannot wait to keep giving this cafe my business!! Also really appreciate the gluten free options!!