McAlister's Deli

Very disappointed in this establishment. Placed my order then husband gave his order. His food was brought out. 10 minutes later I was still waiting on mine. I looked at the receipt & my order wasn’t on there! So I went back up to the same employee & told her & she said “oh I guess I didn’t enter yours” I have to eat gluten free. I asked if the chicken tortilla soup was GF, nobody could answer. One person said go online & look it up…. ? REALLY??? I ordered the grilled chicken sandwich. When it came out it was on bread. I have never gotten one on bread before it’s always came on a bun. They told me it’s always been bread. After they swore to me it was GF I ate it, not the best sandwich though. Looked at my receipt & they charge 1.89 extra for GF bread. So does anyone else think it’s cool to charge extra because you have an allergy & can’t eat wheat? Never going back there…ever. I have never been charged in any other McAlister’s for the GF bread /bun.