McAlister's Deli

Today was my first visit to McAlister’s- I am allergic to gluten and soy (which is in nearly everything)! And a gentleman stood there and helped me step by step to assure my salad was safe to eat. Thank you to him and to everyone else who participated in preparing my food! You are all amazing!

My wife and I like to eat at McAlister's and enjoy many of their sandwiches. We especially enjoy that they can make almost all of their sandwiches gluten free. Our experiences have tended to be very positive. That changed this week. We took my wife's mother to get something to eat after she had a procedure. We needed it to be gluten free as both my wife and mother-in-law are celiacs. This hasn't ever been an issue, but apparently now it is. When the manager brought our food to the table, he made sure to tell us what a bother it was to have to clean his prep area for our order. I suppose that is one way to do customer service - tell your customer how they inconvenience you? No problem, we won't eat here again. Thanks.