McDonald's

I order several hamburgers and ice creams and finally I ask for a gluten-free Big Mac. They tell me that they don't have gluten-free, I tell them to check that they must have it and they tell me that it says they're out of stock... I ask them to please check that even if it's frozen it doesn't matter to me... And they insist that it's out of stock... I ask them for a McFlurry for me since I couldn't eat a hamburger... since all their toppings contain gluten, I ask them if they could do me the favor of giving me a pistachio one. They tell me that it's only with a specific "Flex" menu or something like that, but that I ask the manager why the same employee thinks that given the situation of not being able to order a hamburger there would be no problem... I answer that the manager tells him no, no way... I tell him okay, that I understand, I say well, give me a bag of almonds as a topping, would that be possible? And the guy says yes of course! Surely there's no problem with that. When I pick up the order I see that they don't give me the almonds, I go to the window and tell the girl who was there... I explain the situation and I say to her I think you forgot the almonds... this, this and this happened and she calls the manager and he comes and tells me that it is only for sandys... I am perplexed and I tell her I don't understand that you don't have gluten-free bread and yet, to not bother you, I accept it and you are unable to change the ton for a bag of almonds?! Well, I am going to send you a complaint form and a bad review and oh, coincidentally, she says NO, I no longer have gluten-free bread! And me what? If you said you didn't have any left... and he says yes, but I've already activated it, I can make you the gluten-free burger, and if you want the almond topping, pay €0.30... I haven't filed a complaint because, in the end, it's not the owner's fault for having such a manager... I have a hospitality business, I know how difficult it is these days with staff... but really, look at this manager... while the employees are all great, the manager is the one who puts customers off... This happened to me on Sunday, July 6th at 8:00 pm. Best regards!

I'm celiac, and after eating at the other well-known chain in Palma, the bread there was stale and old. However, at McDonald's in Manacor, not only was it delicious, but I was also able to enjoy a gluten-free beer.

Disastrous for celiacs. Two days in a row without bread, we were regular customers twice a week, and we will not return again. Making the road for nothing, poor supply planning is shameful. See you never.