McLoone's Pier House

It takes a lot for me to leave a negative review, as it is not something I enjoy doing and I like to give the benefit of the doubt. However, this experience was probably the worst I’ve ever had at any restaurant. To start, we asked for our wings to be extra crispy, they were not crispy at all. In fact, they were on the soggy side. We were more than willing to overlook this, not a huge deal. We asked for ranch dressing for the wings. It took 25 minutes and asking three times to finally get the dressing. When we ordered our food, I made it clear that I had a gluten allergy and asked what my options were as far as sides for my sandwich. The waitress was very unsure so she said she would ask the kitchen and get back to me. There was zero communication about it after that. After 20 minutes of her walking past us, we had to stop her and ask her what my options were again. She said that I couldn’t have fries so that she told the kitchen to just give it to me with the potato chips that it comes with. So we then asked if the potato chips were gluten free, again she was unsure and said she would ask the kitchen. Once again, no communication for 20 minutes. We stopped her again and she said that they were also not gluten free. I came very close to being exposed to gluten and served potato chips, had we not asked again. She then said since I can’t have fries or chips that she told the kitchen to not give me anything on the side. Never mentioned or offered a side salad, which was gluten free. I had to ask for it. This side salad came out immediately, well before my meal came out. The sandwich barely had any chicken in it, it was dry, and fell apart as soon as I picked it up. I was blown away at how terrible the service was and I will never be back to this restaurant.

Great view of the ocean, lots of gluten free menu options, specialty cocktails for the fall season. Wonderful, relaxing evening meal by the shore.