This year we decided to change locations for our annual group reunion and we are so glad we did! Normally, we do our yearly get together at Oswego Grill, but they did not have space to accommodate all 25 of us so we ended up at the McMenamins location this year. We are a group of gospel musicians who have worked together over the span of 40 years and we can get a little loud and rowdy. It started off great when they put us in our own room in the back of the restaurant. And then we met our waitress Cari. She informed us that she was in training and we promised to take it easy on her. If she hadn’t told us this, we would have never known! Not only because she clearly knew what she was doing and handled all 25 of us with ease and grace, but also because we didn’t see someone training her. She helped us navigate the menu and pointed us towards what she thought we might like. Two of our members have celiac and Carrie knew exactly what they could and couldn’t eat. We actually started playing a game to see if our cups were ever empty. It’s something we have done over the years at restaurants just out of fun and to make a light of the fact that we were thirsty. But not once were we ever thirsty with Carrie. She kept our coffee mugs full our water is full, and she checked on us a lot! When she noticed that we were trying to listen to one of our members new songs, she showed us that we could close the door so we can make some more noise. As someone who has worked in the service industry… Many many many years ago… I was worried for her when it came time to pay because we were scattered all over and had quite a few different checks. Again, Carrie handled it with the ease and grace of a professional. Our entire visit there was flawless from beginning to end. When she noticed that some of us were not done visiting, she pointed out the back area. I think it was called the undercroft where we could go and sit by the fire pits and visit more. This will probably be our new yearly place to gather. All thanks Carrie! I know we all tipped very generously so we hope that she knows how well she did. But if not, I hope she reads this review.
EDIT:
My wife and I came back again this weekend and Requested Cari as our server and she did not waiver from her previous amazing performance! What a great addition to this location!