Mẹcha Noodle Bar

I would give 0 if I could. Manager couldn’t have been worse. He sat my friend and I, telling us he’d be our server. 20 minutes later our server came over and had no idea we were in his section, with no knowledge of the menu or how to help with gluten allergies. He had to go to the manager several times to ask questions and would give excuses why he didn’t know instead of asking and confirming the food was safe for our consumption when told it was for serious reasons. When it took 20 minutes for our drinks (in a near empty restaurant) I requested to speak to the manager after a server I flagged down gave us a series of excuses about how the bartender was out when she was clearly behind the bar on her phone. The manager gave me a slew of excuses why the service was so slow for an empty restaurant with 2 visible to- go orders, and why he was ignoring us this entire time despite being in full view of us not being attended to. Unfortunately, the service only got worse with our server and the manager never checked on us again. The dining experience ended with a heated exchange between the manager and server telling me how I was wrong for his mistakes (when I have many years of experience in all forms of food service and positions), after the manager tried completely ignoring me and leaving it to the server to deal with the issues that he caused due to lack of communication or direction. The manager started making a barrage of personal attacks at me claiming that I was here for a free meal, when I have ample means to support myself and would only go out with full intention to tip my server well. I was insulted over and over while I was waiting for the manager to adjust the price on the handheld toast he continued for over 5 minutes. Then the server had the audacity of claiming I was giving them trouble “because I was white” insinuating that this was a racially motivated attack. This is not only insulting to my character but to my heritage and personal character and beliefs. He also only said this because the manager allowed him to continuously chime in instead of caring about customers. At this point, the manager tried to correct his server's implication by immediately chiming in that he would completely comp our meal. Nobody deserves to be treated this way. I tried standing up for myself, and should've left within the first 20 minutes. I understand this now because service like this is never worth it. I hope the manager realizes soon that this action will not work out for him in the long run, as this is the 3rd negative lunch review for just this week…

Katherine Slavinsky thinks your food was great (gluten free ofc), your music was loud as hell, and the seating arrangement needs work.