Mediterra Cafe

Hi- I’m not one to normally write a review but I feel like it’s needed in this situation. I ordered the Gluten Free Oat Flour Pancakes which I got served cold and with a large piece of hair intertwined in it. When I brought it back up, I wasn’t apologized to and only offered to make another. I wasn’t a fan of it to begin with but having the hair added to it ruined my appetite for it regardless. Just was disappointed with how it was handled. Also, I went with 3 other friends and we were sitting at a large table with another group of 4 and we were specifically asked to go to the bar top table or somewhere else in the cafe. We said yes of course but then the “large” group came in and it was the same amount of people as us, 4. We were confused why we had to move when it was the same amount of people as us. My friend was still finishing her coffee from the cafe. I truly don’t like writing bad reviews but I was an excited customer and heard great things about Mediterra but wouldn’t drive 35 mins again to go there ever. I hope your experience is better!

I’ve been to Mediterra Cafe before and it was amazing, but it seems that the quality goes down each time i go. I have a gluten and dairy allergy so I made sure to tell the woman who took my order, as it says on the board to make them aware. When I got my order, they gave me normal bread and cheese on my sandwich. I had to go to the back and tell them that I had allergies again, cause they didn’t seem to care or make a note when I told them the first time. I was in a group of four and right after we finished our food, a server came and asked us to move to the bar seats because there was a large party that was waiting for the table. When we went to the bar seats, the “large party” sat at our table and it was 4 people. 4! I was appalled that they asked us to move only for 4 people to take our seats. I don’t think i will be coming back because it was not worth the money or the trip!