Mendocino Farms

ALLERGIES BEWARE! I go to Mendocino at least once usually twice a week. I always order a GF sandwich and I make sure to tip 15%-20% even tho I do pickup because I make it clear it's an allergy and I know some extra precautions are required. However, today I noticed while watching them make my sandwich that they were switching between gluten sandwich and my sandwich without changing gloves. I went up to manager and pointed it out and they went and told the kitchen staff to remake it. Kitchen staff weren't happy to redo it (they were cursing me out in Spanish) to say the least and it ended up taking another 10 minutes to make the replacement. Overall, tho I appreciate them redoing, there was no apology and it's very frustrating because I know if I don't watch them then I could end up with an allergic reaction and very sick. This seems to be the only Mendocino store with this problem. Would love to hear from management how they will prevent this in the future because this is the third time in a couple months at this location despite my clear instructions to the person at register to notate serious allergy. And never an apology and I always get told off even tho I pay extra both in GF bread and in tip to make sure my order is done safely so I don't get sick.

If you want a healthier option for food, this is the place. Gluten-free friendly place. The food was really tasteful and at a great price.