Miko Plainview - Sushi & Hibachi

I hate leaving a bad review, but this location has so many glowing reviews for gluten free food and I have had too many bad experiences. I would say do NOT go here on a busy Friday or Saturday night and expect good service for allergies. I was yelled at by a hibachi waitress claiming I didn't clearly state my food couldn't be cooked on the same grill as "regular" food even though I told her I had a severe gluten allergy and couldn't have any cross contact with gluten ingredients. She basically told me well that's what I ordered so they're cooking it on this grill with everyone elses gluten lo mein noodles until I explained for the 10th time that I would get insanely sick and simply refused to eat it. She huffed and finally got me a plate from the back, but I felt so uneasy about the whole experience for a place so highly rated for gluten free. In another instance I ordered take out sushi asking for gluten free, no crunchies no regular soy sauce. The receipt clearly said gluten free for all items and each takeaway box had a gluten free sticker label. I took one bite and immediately realized there were crunchies in the sushi. I called back to ask if they had gluten free crunchies and they said no those definitely contain gluten..... She said she could either remake the sushi and I could come back to pick it up, or she could give me a credit for my next visit but not a refund... Honestly super disappointing service. If you risk it here and have an allergy be vocal and CHECK YOUR FOOD even if it has a gluten free label. It's such a shame because their sushi is amazing and it's so easy to make gluten free, but even with all the explaining they still keep getting it all wrong.

Celiac Friendly