I placed an order that I was sure was for delivery via the website, but was relayed as pick up via the system. When I called to explain my situation (no ability to pick up)- I was informed that the store doesn't deliver to my area, but as it happens one of their drivers lives nearby and brought my pizza to me at the end of his shift. I was so appreciate for this kind gesture, the staff's problem solving and good customer service- on top of offering no extra cost delicious gluten free and vegan cheeze, thank you Milanos St-Laurent!