Milestones

I had multiple miscommunications over my meal which created frustration. I ordered the seafood sirloin but without shrimp (allergy) abd mashed potatoes instead of croquettes (gluten-free). The waitress asked if I wanted more of another seafood instead of shrimp so I requested scallops. The meal initially arrived with shrimp so it had to be taken back. When I got it replaced, there were only scallops and cold chunks of butter in the sauce. I was told the lobster wasn't served due to contamination with the shrimp, which is fine had I been told. If I knew the plate would be so limited I'd have ordered something else. And where the restaurant saved money but not serving shrimp OR lobster, I am really unimpressed with the value. I was offered a dessert in compensation (only one gluten free option) which we took to go. I'd have preferred a discount on my meal as the issues with my dish really took away from the experience. While the food was otherwise ok, I'm not thrilled with my expensive dining experience this evening.

My granddaughter has Celiac Disease Which we explained clearly at the start. She had gluten free pasta which she enjoyed as had before. But today we were assured the ice cream was gluten free (as is Chapmans) the server actually asked the kitchen staff twice. Not True! We had to stop at least 5 times for her to vomit on our drive home! This poor girl did not have a happy end to our day of shopping. I have been a customer of Milestones all over Ontario for over 12 years and am very sorry to say today was my last visit with my family