Ouray CO Restaurant, Bar & Pizza by Mineshaft Ouray

We wanted to like this place but had some very avoidable issues - ordered a cauliflower pizza that we ordered sauerkraut on it and had red onions but no kraut - think the cauliflower crust has gluten free flour which if ur grain free really should be noted - the mozzarella sticks on the menu on the tables says $14.99 and was charged $16.99 and told well that’s what it is after we paid. That actually can get you in a-lot of trouble as a restaurant and completely not acceptable - we were charged under mozzarella sticks for extra ranch for $2.50 which is crazy high but we did. They never gave it to us, then when we had to return our pizza they said it was never rung up. It was 100% on our receipt that I had when my husband returned. It’s said under mozzarella sticks $+2.50 Ranch. She said she looked but clearly did not cause it was right under the mozzarella stick item - they did make us a salad to replace the pizza so thank u on that - we tried to order online but items were missing which the women said happens cause they forget to put things back online. Called for about 15 mins nobody picked up so went in. That’s totally fine but really May want to make it easier to order. The pizza is ok if you like thick dough The fried pickles we tossed cause they were dripping in oil and sooo soggy The mozzarella stick not good but that could be a preference - for $175 for 5 pizzas and 2 apps you really need to clean up basic customer service skills This may be a tourist town but we are locals and love to support our town and this was very disappointing

Always very good. A popular place in Gunnison, it's one we enjoy multiple times when we're in town. We had Amanda as our server on our last 2 visits and she was wonderful - pleasant and very helpful and had great menu knowledge. I can't have gluten, and she helped me find a safe choice each night.