Miss Pickle 1971 Restaurant Knox Ozone

I've been an extremely loyal customer and recommender of Miss Pickles since the very first week you opened many years ago. In that time I've seen a number of menu changes, the very slow introduction of desserts and a kids menu, celebrated many birthdays and occasions here....but a very noticeable difference in service since you started opening more stores. This had sadly resulted in a noticeable high turnover of staff, errors being made with orders, misinformation of the menu and sometimes quite slow service. I keep coming back despite this, as my family and I enjoy the food. Unfortunately, I think I've now reached the point of no return. Since when does a souvlaki bowl come with super salad??? That I noticed last year. Tell me where in Greece this is served instead of Greek salad which is tradition and how you've always done it. That's not my issue, I used to swap it with no problems and no charge. Today, unfortunately I was charged extra to change the salad...why? (I didn't add the salad, i swapped). Firstly, nobody informed me I'd be charged when I asked to swap, nor the cost of this. Secondly, the super salad is more expensive on the menu than Greek salad? Greek salad is traditional, so i dont understand super salad being the chosen one. That is a very specific salad choice. It used to be years ago that greek salad was standard and when friends of mine wanted to swap to super salad, this was charged extra as it cost more. Also, why not list the swap cost on the menu for people to see like you do with the addition of poached eggs to your brunch? People should legally be informed. Why even charge extra, though? It's literally just a salad swap? No cooking, separate fry pan, gluten free bread, soy milk is required which is usually where you'd expect to pay extra for a swap. The salads are there and ready to go. Goodbye Miss Pickles, it's been lovely knowing and visiting you, but the power trip has got to your head now. You will lose customers like you've lost a very loyal one in me. 👋

I am one of THOSE eaters that can’t eat anything - going to a Greek restaurant asking for no garlic or onion and worse still, gluten free. I was prepared to have a salad but our waiter was amazing as was the chef and they went to so much effort to ensure my food was not only right but tasty and served with heart. Thank you Dimitirius for a great evening. Go to this place everyone, the service is amazing and the food delicious.