Moctezuma's Mexican Restaurant & Tequila Bar

Gluten free options and knowledgeable. You can’t have the chips. I had the steak verde enchiladas and they were amazing! Had to go back 2x in one week! 👏🏼

The only reason I am leaving this review is because Moctuzuma's has not responded to the email I sent them over a week ago, expressing my concerns. As a business owner it is so appreciated to get a chance to make something right before receiving a poor review. Here is our experience... We discovered the Impossible tacos during covid and were so excited to have this vegan gluten free option. We visited on the 5th, sat in the bar and ordered the Impossible tacos. When we received our order, we noticed that the "meat" looked different than how we remembered. After asking the waitress, she let us know that they are making a lot of menu changes and that it might be something else. It tasted like field roast which is typically not gluten free, which we mentioned and she casually said, it could be and she wasn't sure. There was no offer to look into it or concern about a possible allergy or even celiac disease (which thank goodness we don't have! and I certainly hope someone who does presses harder to get the information). When our bill came, it was a credit card machine and not easy to see the whole bill, not to mention when someone is standing there waiting for you to finish paying, you feel a bit rushed. We didn't notice they charged for the Pico that came with the order, so mentioned it after we got our printed receipt (which we requested) It seemed like we caused an inconvenience bringing this us. They did fix it, but it didn't feel good at all and the same tip amount was on there, so it didn't adjust for the lower ticket price, even though we did a percentage tip. We left feeling pretty disappointed. The same experience could have happened with different service and it would have been a completely different feeling. Doubtful we will return.