Modern Market Eatery

I had one of the worst experiences getting food here with THREE times wrong food on one visit. Only to have it topped by the manager agreeing to refund my meal and failing to do so as promised. I am gluten free and ordered without croutons. I got out to the car the forst time and there were croutons on the salad. I went inside and the manager (Richardson) agreed to remake my food as ordered. I had to wait and additional 10 minutes for the remake. I carried it out and realized it was missing my double protein and my cheese that I paid extra for on the salad. The manager went back to fix it again. When I got my order for the THIRD TIME it was still missing the mushrooms that come on the salad so I had to go back inside again. I let the manager know I ordered ahead due to time constraints and it is unacceptable to receive my order three times incorrectly and long after the expected time. He agreed to refund my meal for the situation and told me to go ahead and take the salad. He agreed to call me once the refund was complete (since he had to call another office to complete it) This occurred on 09/26 midday, and I have still yet to receive my promised refund or my promised callback. This was the worst customer service I have received in a long time, then to be late and lied to on top of it. I don't think I will be earing at ANY modern market locations with the substandard unethical treatment I received.

Excellent food every time. They were so careful with my gluten allergy also. Very clean space.