Had great gluten free experiences here in the past, but unfortunately can no longer recommend as safe to my gf community. Does have gf miso soup & cucumber salad so you might not be totally out of luck if you're going in a group or something, also the marble sodas are great. But I don't know that I will be going back for sushi rolls myself, sadly.
Online ordered a tuna roll & salmon roll, both flagged "gluten allergy". Attempted to actively avoid any rolls that had wheat or gluten ingredients labelled on the menu to avoid this exact situation of substitute issues, but I unfortunately only remembered the imitation crab was not gf, I wasn't aware the surimi was not a different fish paste. The salmon roll is marketed as salmon + surimi salad, however it is not notated online that to actually receive a gluten free roll, you must choose the "$4 Add Deep Sea Crab" option as well as "Gluten Allergy". The option to choose Deep Sea Crab was available for both rolls, so it seemed like an arbitrary option like Add Avocado or Sauce on the Side.
I'm totally fine with paying extra, especially for gf substitution, but there was no way to know until I managed to notice my "salmon" looked a bit too orange on my plate right before I took a big bite of straight gluten....luckily I decided to call & double check before I dug in.
The staff was very nice & I am awaiting a refund. No problems with the staff at all, just disappointed in the refund system available to them. The initial solution presented was for me to either get 1 free roll or to get the 1 "salmon" roll re-made. Since both rolls were made together, put in the same box, and completely touching, they were so obviously cross contaminated that when this solution was presented, it made me feel very uncomfortable with the idea of having my order re-made at all. The only way to make that order gluten-free would be to throw it out & remake both rolls
with gf ingredients & gf tools on a sanitized, gf line with new packaging. Replacing only 1 roll would be giving me half of a gluten free order.
I'm disappointed, this was one of my favorite spots! But at this point, I wouldn't feel safe recommending this place to my gluten free friends anymore, if people can acknowledge the words "gluten allergy" and send out pure wheat....it's just not a safe bet for me or my friends with medical conditions.