The place would have gotten 4 stars, but there were a few issues:
First and foremost, the fries arrived cold. I didn't make an issue of it because the waitress was nice.
Then, the gluten free buns I asked for were not toasted which gives a super off taste for the burger which made the burger a total which I repeated verbatim to the managerial type that approached me. Like who doesn't toast freaking gluten free burger buns? At least, I am glad they weren't frozen lol.
After that, by the grace of G-d, the plastic wrapper that the gluten free buns were wrapped in fell off the bottom of my burger bun or else I would have accidentally ate it. That really put me in a sour mood even though I told the manager I wasn't angry. I have poor vision and thought initially it might have been an onion since the little piece looked like it.
I asked for a ranch like dip (can't remember if it was chipotle but let's go with some sort of ranch) and I wasn't told there was an extra cost.
To their credit, they apologized for the plastic mishap, but seriously, how hard is it to make sure THE PLASTIC WRAPPER OF THE BUNS IS NOT STUCK TO THE BUN?!?
Like how hard? How hard...Dear Heavens.
This greatly soured my experience and I was concerned I had accidentally swallowed plastic from the burger.
19.99 for the plastic underneath the burger with cold fries and a condiment I wasn't aware of was an extra cost of 60 or so cents. 21$ or so dollars down the drain.
A sorry doesn't help to brighten my day post-sour experience. At the very least, offer a discount, do something, anything out of goodwill without me asking. But nope, enjoy your untoasted gluten free buns with surprise plastic underneath and cold fries.
My kid also got cold fries. Do better next time.
Tornado of sighs and hurricane of mehs.