At a reservation only restaurant, one would not expect to stand in the entry area for 10-15 minutes. Upon being seated, one would expect to receive water or ordered drinks in a timely manner. It was not the case. 15-20 minutes. We did receive our appetizer very shortly after we received our drinks. We ordered our meals after ordering drinks. About 5-10 minutes later. At 7:50 our 1st waitress was asked about how long does it usually take for orders like ours. Then we were offered a bread for our table. Seeing two nearby tables receive drinks and bread within minutes of being seated was disappointing. Our meals came at about 8:15. My husband's food was warm, not hot. The steak was not cooked to his ordered preference. My food was decent. Our son and grandson said their meals were good. We don't know if this a typical experience. Although, we do know it was not an enjoyable experience. I'm going to leave a couple suggestions for Monterosso's. 1st - standing in the entry/exit would a lot more comfortable with a door and seating. 2nd - your prices are high enough. You shouldn't punish people that can't or don't eat Gluten by up charging on Gluten-free pasta. 3 - get chairs with a little cushion or tie on cushions. The "Comped" Mousse and espresso did little to help in the end. This was a birthday dinner. Seriously, not impressed.